AT&T says they made a mistake when they stated there was no problem. A spokesperson says they did, in fact, have a lot of complaints reported from the communities.
The spokesperson says technicians tested the network Friday, and and now it's working fine. Here's why people in the Strasburg/Stewardson area haven't had service for the past month: AT&T has been working on sites in Effingham.
Technicians were repairing hardware and ran into a glitch that threw off the communities' network. But. the spokeswoman says the problem has been fixed.
An AT&T spokeswoman sent us this message:
We have completed work on network enhancements in the Stewardson-Strasburg area and
voice and data service has been restored. We apologize to our customers for any inconvenience
If you're still experiencing problems, AT&T says if you turn your phone off and back on again and it should work fine.